When there is a medical emergency, every second counts. Unihealth Southwoods Hospital and Medical Center in Southwoods Ecocentrum in Biñan, Laguna, stands as a modern and reliable hospital with a 24/7 emergency room and ambulance services. Being in a key location, the hospital is positioned to provide rapid, life-saving emergency care not only to the communities in Biñan, but also to Santa Rosa, Carmona, extending to even the motorists passing through SLEX.
24/7 Rapid Emergency Response
Our main mission is to ensure that we provide immediate and quality care as soon as you need it. Our Emergency Services Department is always prepared for critical situations, operating with precision and under streamlined protocols for quick patient assessment and treatment.
For immediate emergency response, please make sure to use our dedicated emergency contact number: (+6302) 88989700. While we are not one of the national emergency hotlines in the Philippines, using the official Unihealth Southwoods emergency hotline is crucial in avoiding any delays. Serving as a critical, local medical emergency hospital, we encourage residents and businesses to save our numbers alongside the official Biñan, Laguna emergency hotline and other local Laguna rescue contact information.
Our Emergency Room
Our modern emergency room is equipped to handle a comprehensive range of medical emergency services, from minor injuries and sudden illnesses like burns, cuts, or sprains to critical trauma cases like head injuries, heart attacks, severe burns, animal bites and vehicular accident injuries.
Our emergency room in Biñan features:
- Dedicated Resuscitation Area: For patients who are in critical condition, our emergency room is equipped with advanced technology for life-sustaining treatments.
- On-Site Diagnostics: Patients have immediate access to our laboratory and radiology services, including X-ray, CT Scan, MRI, and Ultrasound, to ensure timely and accurate test results for quicker diagnosis and emergency treatment.
- Observation Units: For patients who have been stabilized but require further monitoring before they are admitted or discharged, we have a dedicated observation area.
Our emergency room staff are comprised of board certified physicians and nurses who specialize in stabilizing patients quickly and effectively. Our protocols also enable our emergency team to coordinate with medical departments in case of surgical intervention or more specialized medical care.
Strategic Location and Preparedness
Our hospital is situated in a key location to serve a critical area, not only for the residents of Biñan, Laguna, but also for accident victims and commuters.
- Near SLEX Southwoods Exit: The hospital is located near the South Luzon Expressway (SLEX), just three(3) minutes away upon exiting the Southbound Southwoods Exit. Traffic-related accidents that happen on SLEX need immediate medical attention, especially during times of high collision. Our emergency response team is highly trained to handle vehicular trauma, bone & muscle injuries, and brain & spine emergencies resulting from highway accidents. Our emergency room is also always prepared to receive patients brought in by traffic patrol units or other emergency response teams following major incidents.
- Natural Disaster Preparedness: Laguna is known to have flood-prone areas, especially during the rainy season. Our hospital is designed to maintain continuous operations even during severe weather conditions. Our hospital building is equipped with diesel power generators that generate electrical power to make sure that our hospital equipment runs smoothly an uninterrupted. Our hospital staff are also trained to coordinate with local government units and Laguna rescue teams properly in case of community-wide emergencies.
Essential Emergency Tips
In medicine, as they say, “prevention is better than cure”. It is the same with emergencies. Being prepared is much better than panicking and making your situation worse. Knowing what to do immediately after an accident or natural disaster can save lives and prevent or reduce the chances of injuries.
- General Safety and Emergency Tips:
- Here are some general steps to take when involved in or witnessing an emergency:
- Stop, Think, Act – DO NOT PANIC. Take notice of your situation and yoursurroundings.
- Safety First – Prioritize your safety first, above anyone else’s, and before you start helping others. You will not be able to help if you become a victim yourself.
- Call For Help – Contact the 911 national emergency hotline or local emergency numbers and tell them what the emergency is about, what your situation is like, and what your status is (ex. injured, victim, witness, trained first aider).
- Here are some general steps to take when involved in or witnessing an emergency:
- Emergency Tips for Road Accidents Near SLEX:
- If you are involved in or a witness to a car accident, please keep these in mind:
- If you are a witness who would like to help, make sure to pull over at a safe area and turn on your hazard lights.
- DO NOT move the injured unless they are in imminent danger, such as a fire or vehicle explosion. It’s best to assume that they have a spinal injury or broken bones.
- If you or someone else is bleeding, stop it by applying direct, firm, and continuous pressure on the wound.
- Keep the victim/injured calm, still, and awake until help arrives.
- If you are involved in or a witness to a car accident, please keep these in mind:
- Emergency Tips For Typhoons and Flooding
- If there have been weather reports that a typhoon will hit your area, these are what you can do:
- Stay vigilant. Stay updated with the weather news and listen to any evacuation orders. Don’t risk braving the weather.
- Have an evacuation plan. Know where to go when you need to evacuate.
- NEVER drive or walk through floodwaters, especially during flash floods. Only 6 inches of moving water can knock you down and higher water levels can bring your car to a standstill, leaving you trapped inside, or wash it away.
- Be careful when walking outside. Take note of any electrical wires or power outlets under water that may cause electrocution.
- If there have been weather reports that a typhoon will hit your area, these are what you can do:
- Emergency Tips For Earthquakes:
- Earthquake strikes without warning. It is important that you know what you need to do immediately when experiencing one. Here are some things you need to do in case of an earthquake:
- DROP, COVER, HOLD.
- Drop to the floor to stabilize yourself.
- Take cover under sturdy furniture like a table or desk. If not available, move under a door frame and away from the windows. Cover your head and neck with your arms.
- Hold on to your shelter and stay in place until the shaking stops.
- If outdoors, you need to move and stay in an area away from buildings, telephone/electricity poles, and electrical wires. Then do the Drop, Cover, and Hold.
- After the shaking, expect aftershocks. Put sturdy shoes on, like rubber shoes, to protect your feet from falling debris, and check for any fire or gas leaks.
- DROP, COVER, HOLD.
- Earthquake strikes without warning. It is important that you know what you need to do immediately when experiencing one. Here are some things you need to do in case of an earthquake:
- Emergency “Go Bag” in Case of Natural Disasters
- This is an easy-to-grab bag filled with necessities that can last you for 72 hours (3 days). This must be stored near your exits for easy access during emergencies. Here are the things you need to put in your emergency “go bag”:
- Survival:
- Water (1 gallon/person/day)
- Ready-to-eat, non-perishable food (ex. canned goods, biscuits, protein bars)
- Flashlight
- Radio (battery/crank operated)
- First Aid:
- Basic First Aid Kit (can be bought in drugstores like Mercury Drug or Watsons)
- Alcohol & wipes
- Prescription or maintenance medications
- Personal:
- Important IDs & documents (place inside a resealable bag)
- Cash
- Extra clothes & rubber shoes
- Emergency blanket
- Survival:
- This is an easy-to-grab bag filled with necessities that can last you for 72 hours (3 days). This must be stored near your exits for easy access during emergencies. Here are the things you need to put in your emergency “go bag”:
Ambulance Services in Biñan, Laguna
USHMC offers ambulance services to enable the fast and safe transport of injured or critically ill patients. Our emergency response team is manned by highly-trained paramedics, who are capable of providing basic first aid and advanced life support while on the way to our hospital.
For non-life-threatening situations which need the patient transferred or for scheduled transport, our ambulance services provides a safe and convenient way to connect the patient to our facilities or their destination.
For medical emergencies, you may call us at (+6302) 88989700 so our team can provide guidance and dispatch our ambulance service when needed.
Our Commitment To Our Community
As one of the trusted hospitals in Laguna and as a hospital with a 24/7 emergency room and services, we actively collaborate with our local authorities and Laguna rescue teams and continue to contribute to public health awareness to help strengthen the network of emergency services in Biñan.
By combining state-of-the-art facilities and technologies, expert medical personnel, and an easily accessible strategic location, you can trust Unihealth Southwoods Hospital and Medical Center to lead you to better health even during emergencies.
National and Laguna Emergency Hotlines
| Unihealth Southwoods Hospital and Medical Center Emergency | (+6302) 88989700 |
| National Emergency Hotline | 911 |
| NDRRMC | (02) 8911-5061 to 65 local 100, (+632) 91114016, (+632) 9122665 |
| Philippine Red Cross | 143, (049) 501-1114 [Laguna Chapter] |
| PNP | 117 |
| BFP | (02) 8426-0219; (02) 8426-0246 |
| PDRRMO Laguna | 0917-417-3698 |
| Biñan City DRRMO | 0908-8919711 [Smart], 0917-120-8911 [Globe], (049) 513-9111 |
| Laguna Command Center Hotline | 524862 |
| Laguna Emergency Response Team | 0921-907-8886 |
| Serbisyong Tama Action Center (STAC) Office | 501-2826 |
| STAC Hotline | 0921-907-8886 |
FAQs
When should I visit the Emergency Room (ER)?
- You should go to the nearest emergency room if you experience any of the following symptoms:
- Chest tightness (Paninikip ng dibdib)
- Sudden chest pain [could be a sign of a heart attack] (Biglaang pagsakit ng dibdib)
- Difficulty breathing (Hirap sa paghinga)
- Sudden numbness or weakness, especially on one side [could be a sign of stroke] (Biglaang pamamanhid o panghihina)
- Continuous bleeding (Walang tigil na pagdurugo)
- Severe head injury (Matinding pinsala o sugat sa ulo)
- Loss of consciousness (Pagka ala ng malay)
- High fever in infants/toddlers (Mataas na lagnat sa mga bata)
- Severe burns (Matinding paso)
- Major trauma from accidents (Matinding pinsala o trauma mula sa aksidente)
Will my PhilHealth cover my emergency medical expenses?
PhilHealth partly covers emergency medical costs, but not everything. How much it covers also depends on whether you had to be admitted for more than 24 hours or not. Remember to bring your PhilHealth ID or Member Data Record for your billing and payment. Check our PhilHealth guide for more details on how you can use your PhilHealth for your treatments and consultations at our hospital.
Will my HMO cover my emergency medical expenses?
HMO does typically cover emergency medical expenses. However, the amount covered varies depending on the HMO provider and the package availed. Make sure to bring your HMO health card and company ID or valid ID for your billing and payment. Visit our HMO guide page to see how you can use your HMO to pay for your emergency medical treatment at our hospital.
Can a family member or friend stay with me in the ER?
Yes, they can. However, only one to two (1-2) persons per patient can stay in the treatment area for patient safety, space constraints, and to make sure our doctors and nurses can work, uninterrupted. Visitor guidelines may change depending on current public health risks as well (ex. COVID/flu outbreak).